Help Center
Find answers to your questions, learn how to use Perigee, and get the support you need for your African travel adventures.
Quick Actions
Common tasks to get you started quickly
Track Your Booking
Check booking status and details
Cancel or Modify
Make changes to existing bookings
Payment Issues
Resolve payment and billing problems
Travel Requirements
Visa, passport, and health requirements
Browse by Category
Find detailed guides and tutorials organized by topic to help you make the most of Perigee.
Getting Started
Learn the basics of using Perigee for your travel bookings
Booking & Payments
Everything about making bookings and payment methods
Mobile Money
Using M-Pesa, MTN Money, and other mobile payment options
Destinations & Travel
Explore destinations, activities, and travel planning tips
Account Management
Managing your profile, preferences, and account settings
Safety & Security
Travel safety tips and account security best practices
Popular Articles
The most helpful articles based on community feedback and usage.
How to Book Your First Trip on Perigee
Setting Up Mobile Money Payments
Understanding Booking Cancellation Policies
Best Time to Visit Popular African Destinations
Keeping Your Account Secure
Frequently Asked Questions
Quick answers to the most common questions about Perigee.
How do I cancel or modify my booking?
You can cancel or modify your booking through your account dashboard. Go to 'My Bookings', select the booking you want to change, and follow the prompts. Cancellation policies vary by provider.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), mobile money (M-Pesa, MTN Mobile Money, Airtel Money), bank transfers, and PayPal in supported regions.
Is it safe to book through Perigee?
Yes, absolutely. We use bank-level encryption to protect your data and are PCI DSS compliant. All our travel partners are verified and we offer 24/7 customer support.
Do you charge booking fees?
We strive for transparent pricing. Most bookings have no additional fees, but some suppliers may charge service fees which are clearly displayed before you complete your booking.
Can I book travel for someone else?
Yes, you can book travel for family members, friends, or colleagues. Just enter their details during the booking process and ensure all information is accurate.
Still Need Help?
Our support team is here to help you with any questions or issues you might have.
Live Chat
Get instant help from our support team
Email Support
Send us detailed questions via email
Phone Support
Speak directly with our support team